Crater Gaming
Contact us
Experdle is made by Crater Gaming. Email is the way to reach us about the game, purchases, and your data. There is no phone line or live chat.
Support email
cratergamingcom@gmail.comWe read every message and usually reply within a few business days.
Email supportWhat to email us about
The game
A bug, a score that looks wrong, progress that did not sync, or a question about how Experdle works.
Experdle support →Purchases
Clues that did not arrive after a purchase, or trouble restoring a purchase on a new device.
Experdle purchase help →Privacy
Questions about the privacy policy, or a request to delete data tied to your anonymous account.
Experdle data deletion request →Anything else
Press, feedback, or a question about Crater Gaming that is not about a specific puzzle.
Crater Gaming →
What to include
A few details up front usually means we can answer in one reply.
- Which game (Experdle).
- iPhone or Android, and the app version from Settings.
- What you did, what you expected, and what happened.
- For a purchase: App Store or Google Play, and the approximate date. Do not send card numbers or payment screenshots.
- For a data deletion request, use the subject “Experdle data deletion request” and say whether you play on iOS or Android, plus roughly when you played. Details are in the privacy policy.
Purchases and refunds
Clue packs are sold by Apple and Google, so refunds are handled by the App Store or Google Play account that made the purchase. We can still help if clues did not show up after a successful purchase. See the terms of service for how purchases work.